Shipping policy
Processing Time
Orders are processed within 1-3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.
Domestic Shipping (United States)
- Free Standard Shipping: 5-8 business days
Shipping rates are calculated at checkout based on your location and selected method. Free standard shipping may be available on qualifying orders.
International Shipping
We ship to select international destinations including the United Kingdom, Australia, and the United Arab Emirates. International orders typically arrive within 7-21 business days depending on location and customs processing.
Order Tracking
Once your order ships, you'll receive an email with your tracking number. Please allow 24-72 hours for tracking information to update.
Shipping Delays
While we do our best to meet estimated delivery times, occasional delays may occur due to carrier issues, weather, customs, or high demand. If your order is significantly delayed, our support team will reach out with updates.
Questions?
Contact us at support@testolite.com and we'll get back to you within 24-48 hours.